Privacy Policy

Updated 21.10.2024

Introduction

Welcome to Zero to Hero Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is secure. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.zerotoherogang.com (the “Site”), including how our store adjusts currency based on your location.

By using our Site and services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Data You Provide Us Directly

When you make a purchase or attempt to make a purchase through the Site, we collect information from you, such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (including credit card numbers, PayPal details, or other payment methods)
  • Account details (if you create an account on our Site)

2. Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking data
  • Information about the pages you view on our Site and how you interact with the Site.

3. Currency Based on Location

Our store uses technology that automatically detects your location and adjusts the displayed currency based on your region. This feature ensures that you view product prices in your local currency. We use your IP address and geolocation data to apply this feature. We do not store your precise location, and this information is used solely for the purpose of currency conversion.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, invoicing, and returns.
  • Communications: To send you order confirmations, updates, and customer service communications.
  • Currency Conversion: To automatically adjust the displayed currency based on your location, ensuring accurate and relevant pricing information.
  • Site Improvement: To improve our services, website functionality, and user experience by analyzing trends and tracking user behavior on our Site.
  • Fraud Prevention: To prevent fraudulent activities and protect your financial information.

How We Share Your Information

We respect your privacy and do not sell your personal data. However, we may share your data with third parties in the following situations:

  • Service Providers: We share information with third-party service providers who help us operate the Site, process payments, and fulfill orders (such as payment processors and shipping partners).
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences (such as language and currency).
  • Analyze site traffic and performance.

You may opt to disable cookies through your browser settings, but this may limit certain functionalities on our Site.

Data Retention

We will retain your personal information only for as long as necessary to provide our services or comply with legal obligations. We may also retain data for the purpose of analysis or record-keeping in accordance with applicable laws.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to correct any inaccuracies in your data.
  • Deletion: The right to request that we delete your data, under certain circumstances.
  • Objection: The right to object to the processing of your data for marketing purposes.

Third-Party Links

Our Site may contain links to other websites that we do not control. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the most recent revision. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Zero to Hero Shop
Email: shop.zero2hero@gmail.com

 

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